Personal Support Worker (PSW) – Resume Pool

Job Description

We are building a resume pool of qualified Personal Support Workers (PSWs) to connect with health care employers when new roles open.

This is not for one specific job opening right now. By applying to this posting, you agree that your resume and profile may be shared with partner long-term care homes, retirement residences, hospitals, home care agencies, and community health organizations that are actively hiring PSWs.

If there is a suitable match, employers may contact you directly for interviews.

Summary of the PSW Role

Personal Support Workers (PSWs) provide hands-on, compassionate care to patients, residents, and clients who need assistance with daily living. PSWs play a critical role in maintaining dignity, safety, comfort, and quality of life for the people they support in long-term care, retirement homes, hospitals, and home/community care settings.

Key Responsibilities

As a PSW, typical duties may include:

• Personal Care & Hygiene
  • Assist with bathing, showering, grooming, dressing, toileting, and continence care.
  • Support safe transfers and positioning using appropriate techniques and equipment (e.g., sliders, lifts as trained).
• Mobility & Safety
  • Assist clients with walking, mobility aids, and exercises as directed.
  • Follow all safety, infection prevention, and fall prevention procedures.
  • Immediately report any safety hazards, incidents, or changes in client condition.
• Activities of Daily Living (ADLs)
  • Support with eating, drinking, and meal setup; monitor intake as required.
  • Assist with light housekeeping related to client care (tidying, changing linens, organizing personal items).
  • Help with routines such as getting up in the morning and preparing for bed.
• Emotional & Social Support
  • Provide companionship, active listening, and reassurance to clients and families.
  • Encourage participation in appropriate social, recreational, and cognitive activities.
  • Promote a respectful, inclusive, and person-centred environment.
• Observation & Reporting
  • Observe and promptly report changes in physical, cognitive, or emotional status to the nurse or supervisor.
  • Document care provided in electronic or paper charting systems according to employer policy.
• Teamwork & Professionalism
  • Work collaboratively with nurses, therapists, and other healthcare team members.
  • Maintain confidentiality, dignity, and privacy of all clients at all times.
  • Follow organizational policies, care plans, and professional boundaries.

Qualifications

Typical requirements for PSW roles may include:

• Successful completion of a recognized Personal Support Worker (PSW) certificate program or equivalent (as accepted by the employer and provincial regulations).
• Experience in long-term care, retirement, hospital, or community care is an asset (students and new graduates are also encouraged to apply).
• Ability to perform physically demanding tasks, including lifting, transferring, and prolonged standing/walking.
• Strong communication and interpersonal skills; ability to work with diverse populations.
• Reliable, punctual, and able to follow directions and care plans.
• Clear criminal record check with vulnerable sector screening (or willingness to obtain).
• Up-to-date immunizations and TB testing may be required by individual employers.
• CPR/First Aid and additional certifications (e.g., GPA, PIECES, dementia care) are considered an asset.

What Happens When You Apply

When you submit your resume to this posting:

1. Your profile is added to our PSW talent pool.
2. When an employer has a PSW opening that matches your skills, location, and availability, your resume may be shared with that employer.
3. The employer may contact you directly to:
   • Schedule an interview
   • Request additional documents
   • Confirm references and availability

Submitting your resume does not guarantee employment, but it increases your visibility to multiple healthcare employers who are hiring PSWs.

Ideal Candidates

We welcome applications from:

• Experienced PSWs looking for new opportunities or extra shifts.
• New graduates from PSW programs seeking their first role.
• PSWs with experience in long-term care, retirement, hospital, home care, or community health.
• PSWs available for day, evening, night, and weekend shifts, including casual and part-time work.

How to Apply

Please submit:

• Your up-to-date resume highlighting PSW education and experience
• Your preferred work locations (city/region)
• Your availability (full-time, part-time, casual; days/evenings/nights)

By applying, you consent to having your resume shared with vetted healthcare employers who are actively recruiting PSWs.